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Customers complained that they could not withdraw money from cash points and their cards were declined when they attempted to pay over the counter Photo: ALAMY


Millions Left Without Money as RBS Systems Crash


Stephen Cook: I wonder if any other banking systems suffer a similar fate in the days ahead (which may indicate this is some sort of financial system re-set) or if this is a one-off.  Whatever the cause, millions of people in the UK had no access to THEIR money…


Up to 17.5 million RBS banking group customers were left without their money last night as the bank’s systems crashed.


By Hayley Dixon, The Telegraph UK – March 7, 2013


Customers complained that they could not withdraw money from cash points and their cards were declined when they attempted to pay over the counter Photo: ALAMY


The group, which owns Royal Bank of Scotland, NatWest and the Bank of Ulster, apologised to its customers amid reports that they were unable to access their accounts or withdraw money.


The crash comes just months after a computer meltdown that left millions of customers unable to withdraw cash.


People claimed that they had been left stranded, hungry and embarrassed as they were unable to access their own money and had their cards declined.


RBS and its subsidiaries NatWest and the Bank of Ulster issued apologies via Twitter after customers reported problems with cash machines and cards being declined, accessing their accounts online and via telephone.


A statement tweeted by accounts run by all three banks said: “We are aware of the problems our customers are having and apologise, we will provide more information as soon as we have it.”


Stephen Hester, the chief executive of RBS, which is 80% state-owned, was forced to apologise last June after millions of customers were left unable to view an up-to-date balance, move money or pay bills for days after a software update.


The three banks had to extend opening hours to assist customers. A month later more than 700,000 customers were affected by a “human error” that saw some accounts debited twice


Customers took to twitter last night to vent their frustration, with NatWest becoming one of the top topics on the social networking site just over an hour after problems were first reported at around 10pm.


One user, Sharri Morris, tweeted: “Natwest, you left me with no dinner tonight, and left me walking home in the rain! I’d like some compensation please!


Another, Mark Hillman, from Maidenhead, Berkshire, wrote: “Natwest whole system is down! No ATM’s, no online banking and cards WILL be declined. Just found that out the hard way. Pls RT.”


RBS was not immediately available for comment on what was causing the problem


A NatWest customer services adviser said that online and telephone banking, cash withdrawals and payments had been affected for most of the UK’s customers, according to the BBC.


The RBS group has around 17.5 million customers.


Many said that they were considering moving to another bank in light of the most recent fiasco.


Rich Stones ‏asked: “How many chances are #natwest customers gonna give them?”

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I agree :)

haha! funny pic :D

our societies are too dependant on others holding their wortless paper~money, credits and 401k's and when s*** hits the fan, 95% of them feel like they are in trouble blaming the banks.......fools~!~

something tells me this is some type of test or softening process

It was not ever a system in the first place..

I have a feeling that it has something to do with the Goddess resurection ritual that took place in Glastenbury on March 8. Just a guess

Hi folks, hi tiam, well it is a system, just one based in fraud and even if backed by metals, would still be a fraud against life.

Charging for basic needs, in and of itself, is a recipe for disaster, or in this case, pain and suffering.

Hi oneness elf, hope the universe sends you what you need, if that is your wish.

What these eyes see in this area, many folks seem tired and need a change or at least a break from the daily routine.

Some can barely fake a smile anymore and there are some that do seem genuine, meaning, they have a genuine love energy welling up from their hearts and you can feel it.

So, hope the universe gives these folk what they need, to put a real smile on their faces again, if that is their wish.

peace love light



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